el Jinn Magic

MBA IT Management

2022 - 2023

Western Governor's University, Salt Lake City, UT

Achieved a 2 year Masters of IT Management in 6 months & completed Marketplace Simulations Certificate of Completion.

BS Computer Engineering

2010 - 2014

NYU, Tandon School of Engineering, New York, NY

Was a part of multiple societies such as Poly Anime Society (PAS), Engineers Without Borders (EWB), Women in Search of Excellence (WiSE), & Polybots.

Certified Scrum Master

Scrum Alliance

Learning the OWASP Top 10

LinkedIn

Boomi Associate Integration Developer

Boomi

HTML, CSS & Javascript

Coursera.org

For All Certificates

LinkedIn, Coursera.org, etc

Programming Languages & Frameworks

C#, .NET Framework, .NET Core, Java, Python, JavaScript, TypeScript, Angular, React, HTML, CSS, XAML, Objective-C, C++, T-SQL, SQL, PowerShell

Cloud & Integration Platforms

Microsoft Azure, Azure DevOps, Azure SQL, Boomi, RavenDB, MongoDB, SQL Server Reporting Services (SSRS), SharePoint

Software Development & Architecture

Agile Development (Scrum, Kanban), CI/CD, RESTful API Development, Service-Oriented Architecture (SOA), Integration Testing, Test Automation, Full-Stack Development, API Design, Programming Best Practices, Secure Software Design

DevOps & Tools

Git, GitHub, Jira, Visual Studio, Adobe Photoshop, Sony Vegas Pro, Power BI, Plytix, NiceLabel, Shiptrack, Unity

Project & Product Management

Project Planning & Coordination, Requirements Gathering, Technical Leadership, Roadmapping, Product Optimization, Team Mentorship, Stakeholder Management, Change Management, Remote Team Collaboration

Database & Data Management

SQL Server, MongoDB, RavenDB, Data Migration, Database Design, Stored Procedures, Data Aggregation, Analytical Troubleshooting, ETL Processes

Specialized Domains

B2B Platforms, E-Commerce Integrations, Financial Applications, Localization/Translation Systems, Enterprise Dashboards, Custom CMS, Privacy/Compliance Tooling

Soft Skills & Other Competencies

Creative Problem Solving, Team Leadership, Sustainable Sourcing, IT Documentation, Communication Across Business & Engineering, Program Management

Languages

English (Fluent), Arabic (Fluent)

Senior .NET Developer

Sept 2025 - Present

Intercash - Montreal, QC Canada

• Modernize .NET applications by refactoring and migrating Windows systems to Azure with App Services, Functions, Service Bus, Logic Apps, and API Management
• Drive architecture and security best practices with the Lead Engineer, implementing PCI-DSS compliance, encryption standards, and OWASP guidelines
• Improve team delivery by leading code reviews, setting coding standards, mentoring in Azure, and optimizing CI/CD pipelines with Azure DevOps
• Collaborate with business leaders, executives, and engineers to define requirements, align solutions with strategy, and provide root cause analysis and production support

Senior Applications & Integrations Administrator

Aug 2023 - May 2025

Micco Companies - Halifax, NS Canada

• Spearheaded agile roadmap planning, cutting product launch times by 50% and driving 30% customer acquisition growth across 4 new markets
• Enhanced core B2B payment platform, resulting in 25% increase in retention and 30% faster product iteration
• Boosted production speed by 20% through database optimization and automation using stored procedures and job schedulers
• Maintained custom CMS enabling dynamic product connectivity between clients and warehouses

Senior Software Engineer

Nov 2021 – July 2023

NBCUniversal (SportsNEXT Division) - Orlando, FL USA

• Led backend team of 6 in building internal dashboards for Sales and Customer Success used by 2K+ employees across 3 divisions
• Mentored junior engineers, improving their output by 20%, and enhancing overall team throughput
• Worked cross-functionally with Client Success and QA during on-call rotations to resolve production issues efficiently
• Designed and deployed roadmap-driven enhancements using agile methodologies and continuous integration

Software Engineer

Mar 2020 – Nov 2021

TransPerfect - New York, NY USA

• Built translation & localization plugins for leading eCommerce and CMS platforms; partnered with Product, UX, and Sales
• Led security refactoring initiative, transitioning from 3rd-party tools to custom in-house security features
• Piloted migration from RavenDB to MongoDB, improving data retrieval speeds by 30%

Finance Data Developer

Feb 2019 – Mar 2020

Neuberger Berman - New York, NY USA

• Designed and deployed financial web applications and internal intranet portals for institutional investors and stakeholders
• Conducted end-to-end project management: from requirements gathering and design through development, testing, and deployment
• Participated in business process analysis and enhancement, building custom features that streamlined financial workflows
• Supported data migration, feature integration, and upgrade testing across SQL Server and Azure-based systems

Application Developer Lead

Aug 2017 – Nov 2018

Citigroup - New York, NY USA

• Developed custom applications using C# and XAML in Visual Studio for institutional client portals, improving usability and satisfaction by 30%
• Enhanced and maintained database systems using T-SQL, enabling flexible data operations across multiple departments
• Led development lifecycles for key internal software tools, ensuring delivery on schedule and in compliance with quality standards
• Actively participated in Agile ceremonies and cross-team code reviews; mentored junior developers and coordinated QA efforts

Lead Digital Manager

Nov 2013 – Dec 2016

Zaghloul Grill Restaurant - Staten Island, NY USA

• Managed and maintained the restaurant’s full digital presence, including website, POS system, social media platforms (Facebook, Instagram, Twitter, Yelp), email infrastructure, and online listings/maps
• Solely designed and launched the restaurant’s custom menu and website using HTML and modern responsive design practices
• Created multimedia content, including event videos and promotional materials using Photoshop and professional video editing tools, boosting brand visibility and customer engagement
• Ensured seamless customer experience across web and in-store channels by resolving technical issues and optimizing platform functionality